How to submit the SG Arrival Card (SGAC) for Singapore

What you need before you start

• Your passport. Every traveller, whatever their age, needs their own individually issued travel document.
• Your flight details and your last port of embarkation before Singapore.
• Your arrival and departure dates.
• Your address in Singapore.
• A valid email address. Foreign visitors receive their Visit Pass (e-Pass) by email, not as a stamp in the passport.
• If you are driving in a foreign-registered vehicle: the vehicle number and a valid Vehicle Entry Permit (VEP) from LTA.
• Your recent travel history, for the health declaration.

Step by step

1. 1Open the SGAC e-Service at eservices.ica.gov.sg/arrivalcard/sgac, or use the free MyICA Mobile app from the App Store or Google Play.
2. 2Choose the right option: health declaration only (Singapore citizens, permanent residents and long-term pass holders) or arrival information plus health declaration (foreign visitors, including In-Principle Approval letter holders).
3. 3Choose individual submission, or group submission if you are submitting for up to 10 people on the same trip.
4. 4Enter your personal information and your trip details: flight, last port of embarkation, arrival and departure dates, and address in Singapore.
5. 5For "Date of Arrival to Singapore", enter the date you will arrive in Singapore, not the date you leave your last port.
6. 6If you are entering in a foreign-registered vehicle, enter the vehicle number.
7. 7Answer the health declaration. The Ministry of Health says it has three questions, based on your recent travel history and how you feel.
8. 8Enter a valid email address and submit.
9. 9Check your email for the acknowledgement. Foreign visitors will find their DE (Disembarkation/Embarkation) number in it. If it has not arrived, check your spam or junk folder. On the website you can also download a PDF copy.
10. 10At the checkpoint, present your passport to the ICA officer. Your SGAC is already in ICA's system, but you can also show the acknowledgement email on your phone or a printed copy.

When to submit

Submit within three days before arrival, including the day of arrival. For example, if you arrive on 30 June, you can submit from 28 June.

Submit one SGAC per trip. If your trip is cancelled, you do not need to withdraw the submission, but a new trip needs a new SGAC.

If you do not submit before arrival, you must submit on arrival before immigration clearance, which can delay you. ICA says you will be asked to submit and rejoin the queue, and travellers who do not submit may be denied entry.

To change a submission, use "Update a Submission" on the e-Service while the record has not expired, or open the trip record in the MyICA app and edit it. If your health or travel history changes before arrival, update your declaration. A new SGAC replaces the earlier one, so you do not need to cancel the old one.

Cost

ICA says "SGAC submission is free of charge." The MyICA Mobile app is also a free download.

ICA does not endorse commercial services that charge to submit the SGAC for you, and is not liable for losses from using them. Submit only on eservices.ica.gov.sg or in the MyICA Mobile app.

Families and children

• Group submission covers up to 10 people travelling together on one trip. It cannot be used for multiple trips.
• In a group submission, the trip details (flight, last port of embarkation, arrival and departure dates, and Singapore address) are copied to everyone in the group. The person submitting must make sure all information is true.
• You can submit on behalf of someone else. You are responsible for the accuracy of what you submit.
• ICA says all travellers must submit the SGAC and lists no age exemption.
• Children under 6 can clear immigration with their parents through the Special Assistance Lanes at Changi, Seletar, Marina Bay Cruise Centre, Tanah Merah Ferry Terminal, and the Woodlands and Tuas bus halls. Each lane takes a family group of up to four.

Who doesn't need it

• Travellers transiting or transferring through Singapore without seeking immigration clearance.
• Singapore citizens, permanent residents and long-term pass holders entering through the Woodlands and Tuas land checkpoints.
• Foreign visitors arriving by land are not exempt and must submit.
• Everyone else must submit, including Singapore citizens, permanent residents and long-term pass holders (Student's, Dependant's, Long-Term Visit and Work Pass holders), who submit the health declaration only.

Fake websites: how to spot them

ICA warns that some websites offering SGAC submission look like official ICA pages, may charge a processing fee, and "may be an attempt to phish personal information". In 2020, ICA made a police report about a fake site, singapore-arrival-card[.]com, that charged US$30.

• Official ICA websites and e-Service addresses always contain ".ica.gov.sg". The SGAC is at eservices.ica.gov.sg/arrivalcard/sgac.
• A site that claims to offer the SGAC but whose address does not contain .ica.gov.sg is not ICA's official service.
• ICA's list of unofficial sites includes sgarrivalcard[.]com, sgarrivalcard[.]sg, singapore-arrival-card[.]com, singaporearrivalcard[.]com, mysgarrivalcard[.]sg, sg-arrivalcard[.]com and ivisa[.]com/singapore-electronic-arrival-card. ICA says its list is not exhaustive.
• The SGAC is free. The Singapore High Commission in New Delhi says that if a site asks you to pay, "the website is a scam".
• To report a scam site, report it to the Police at police.gov.sg/i-witness, or call the ScamShield Helpline on 1799 (formerly 1800 722 6688).

Common mistakes

• Paying a third-party site instead of using ICA's free e-Service or the MyICA Mobile app.
• Not submitting before arrival, which means submitting at the checkpoint, delays, or possible denial of entry.
• Entering the date you leave your last port instead of the date you arrive in Singapore.
• Giving inaccurate information. False declarations may be prosecuted under the Infectious Diseases Act.
• Using one group submission for several trips. Group submission is for one trip only.
• Missing the acknowledgement email. Check your spam or junk folder.
• Treating the SGAC as a visa. It is not a visa and does not guarantee entry. If you need a visa, you still need one.
• Not updating your declaration after your health or travel history changes.
• Getting stuck on an error message. Check ICA's FAQs and video guide, then send an enquiry with a screenshot at go.gov.sg/ica-travel-enquiry.