When should I submit the MDAC?

Within 3 days before you arrive, counting the day you submit. For an arrival on 7 December, you can submit from 5 December.

I lost my MDAC PIN. What should I do?

Use "Forgot PIN" on the official portal, imigresen-online.imi.gov.my/mdac/main, with your passport number and nationality. The portal says: "A new PIN will be sent to your email. Reset PIN allows once a day."

Can I fill in the MDAC on a computer?

Yes. The MDAC is a web form on the Immigration Department's portal, imigresen-online.imi.gov.my/mdac/main, and you can use a computer or a phone. You do not need an app.

Forgot your MDAC? What to do before you land

Short answerSubmit it straight away on the official portal, imigresen-online.imi.gov.my: the MDAC is filed within 3 days before arrival, including the day you submit, and the UK government says airlines may ask for it at check-in.

Checked 28 October 2026 by the Arrival Card Finder editorial team against official sources. How we check

Open the official formimigresen-online.imi.gov.my

Forgot your MDAC? Do this

Open imigresen-online.imi.gov.my/mdac/main and press "Register". It works on a phone or a computer, with no app needed.
Your trip must be within 3 days, including the day you submit, so you can file it on the day you travel.
Airlines may ask for it at check-in, so do it before you go to the airport if you can.
The autogate rules say the MDAC must be "submitted 3 days before arrival". Manual immigration counters remain available.
Lost your PIN? Use "Forgot PIN" on the portal. A new PIN is sent to your email, once a day.
Never pay a site to file it for you. The Immigration Department has named fake MDAC sites.

When to submit

The MDAC has been mandatory since 1 January 2024. Submit it within 3 days before arrival in Malaysia. The form says: "Please note that your trip must be within 3 days (including the date of submission)". For example, if you arrive on 7 December, you can submit from 5 December.

Complete it before you travel. Airlines may ask for it at check-in.

Common questions

When should I submit the MDAC?: Within 3 days before you arrive, counting the day you submit. For an arrival on 7 December, you can submit from 5 December.
I lost my MDAC PIN. What should I do?: Use "Forgot PIN" on the official portal, imigresen-online.imi.gov.my/mdac/main, with your passport number and nationality. The portal says: "A new PIN will be sent to your email. Reset PIN allows once a day."
Can I fill in the MDAC on a computer?: Yes. The MDAC is a web form on the Immigration Department's portal, imigresen-online.imi.gov.my/mdac/main, and you can use a computer or a phone. You do not need an app.

Official sources

Every fact on this page comes from these government pages and official travel advice.